We will accept returns on most unused items (see exceptions below) in their original, unused condition and packaging within 30 days of purchase.  You must receive an authorization number BEFORE you return your merchandise.  E-mail us at admin@shophollydays.com to receive an authorization number. 

In the e-mail include the following:

1. name
2. address
3. phone number
4. item you would like to return
5. reason for the return or exchange

After you receive the authorization code, include it in and on the outside of the package when you return your merchandise.  When we receive the item, you will receive a credit in the amount paid for the item.  Do not return anything without receiving an authorization number as some returns must be shipped to our other vendors.  After we receive your returned merchandise, we will either issue a refund or ship the replacement item you have selected in exchange.  Items returned after 30 days of purchase will receive store credit.  We encourage you to insure your return pacakage as we are not responsible for packages we do not receive. 

Some merchandise subject to 15-25% restocking fee (deducted from your refund).

Items not eligible for return:  (Some exceptions apply. Please contact us with any questions)

Please inspect your furniture items for damage from shipping and contact us immediately if you notice any damage.  Claims must be made within …… days.